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END USER LICENSE AGREEMENT
Updated: June 27, 2017
Warframe® (the “GAME”) is a free-to-play computer game developed and operated by Digital Extremes Ltd. In this agreement, “ DIGITAL EXTREMES” or “DE” means Digital Extremes Ltd., an Ontario, Canada Corporation; “YOU” and “ YOUR” mean the user of the computer on which the Game will be or has been installed.
PLEASE READ THIS END USER LICENSE AGREEMENT (THIS “EULA” OR “LICENSE AGREEMENT") CAREFULLY BEFORE CLICKING “I AGREE”. BY DOWNLOADING THE GAME AND CLICKING THE "I AGREE" BUTTON OR USING THE GAME OR INSTALLING THE GAME CLIENT SOFTWARE (THE " SOFTWARE"), YOU AGREE THAT THIS LICENSE AGREEMENT IS ENFORCEABLE LIKE ANY WRITTEN CONTRACT SIGNED BY YOU. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS LICENSE AGREEMENT, CLICK ON THE “DO NOT AGREE” BUTTON WHICH INDICATES THAT YOU DO NOT AGREE TO ACCEPT THE TERMS OF THIS LICENSE AGREEMENT AND WILL NOT COMPLETE INSTALLATION OF THE SOFTWARE. BY ENTERING INTO THIS LICENSE AGREEMENT, YOU REPRESENT THAT YOU ARE AT LEAST 18 YEARS OF AGE (EVEN IF YOU’RE ENTERING INTO THIS AGREEMENT ON BEHALF OF AN AUTHORIZED USER WHO IS UNDER 18 YEARS OF AGE) AND HAVE THE LEGAL CAPACITY TO ENTER INTO A CONTRACT IN THE JURISDICTION WHERE YOU RESIDE.
THE TERMS OF THIS AGREEMENT MAY BE AMENDED, SUPPLEMENTED OR MODIFIED AT ANY TIME BY DIGITAL EXTREMES IN ITS DISCRETION, WHEN DE UPDATES OR UPGRADES THE SOFTWARE PRODUCT EFFECTIVE UPON PRIOR NOTICE AS FOLLOWS: Digital Extremes will post the revised version of this Agreement here: www.warframe.com, and may provide such other notice as DE may elect in its sole discretion. If any future changes to this Agreement are unacceptable to you or cause you to no longer be in compliance with this Agreement, you may terminate this Agreement in accordance with Section 7 below. Your installation and use of any of Digital Extremes’ updates, upgrades or modifications to the Software or your continued use of the Software following notice of changes to this Agreement, shall conclusively demonstrate your acceptance of such changes. Digital Extremes may change, modify, suspend, or discontinue any aspect of the Software at any time. Digital Extremes may also impose limits on certain features or restrict your access to parts or all of the Software Product without notice or liability. You have no interest, monetary or otherwise, in any feature or content contained in the Software.
1. LIMITED USE LICENSE
2. LICENSE RESTRICTIONS AND LIMITATIONS
The limited, personal use license granted to you in Section 1 is subject to the following restrictions and limitations as well as all other terms and conditions of this Agreement (collectively, the “License Limitations”). You agree that you will not, under any circumstances:
a. sell, sublicense, assign, rent, lease, or otherwise transfer the Software, except as expressly permitted by this Agreement;
b. reverse engineer, decompile, disassemble or otherwise derive source code or game data from the Software or reduce the Software to a human-readable form, except to the extent that such actions are expressly permitted by applicable law or publish or share same with anyone;
c. copy, photocopy or reproduce the Software, in whole or in part; provided, however, that you may make one (1) copy of the Game Software and the Game manual for archival purposes only;
d. modify, translate or create derivative works based on or utilizing the Software, Service or Software experience, or any portion thereof or publish or share same with anyone;
e. remove or tamper with any copyright or other proprietary notices contained in or relating to the Software, Service or Game experience, or any portion thereof;
f. use cheats, automation software (bots), hacks, mods or any other unauthorized third-party software, tools or content designed to modify the Software, the Service or the Game experience;
g. exploit the Software, the Service, the Game experience or any portion thereof for any commercial purpose, including without limitation, (i) use at a cyber cafe, computer gaming center or any other location-based site without the express written consent of Digital Extremes; (ii) for gathering in-game currency, items or resources for sale outside the Software; or (iii) performing in-game services in exchange for payment outside the Software (e.g., power-leveling and similar activities);
h. use any unauthorized third-party software that intercepts, “mines”, or otherwise collects information from, within or through the Software or Service, including without limitation, any software that reads areas of RAM used by the Software to store information about a character, in-game items or the Software environment; provided, however, that Digital Extremes may, in its sole discretion, allow the use of specified third party user interfaces;
i. modify, or allow or cause to be modified, any files that are a part of the Software in any way not expressly authorized by Digital Extremes in writing in each instance;
j. host, provide or develop matchmaking services for the Software or Service or intercept, emulate or redirect the communication protocols used by Digital Extremes in any way, for any purpose, including without limitation, unauthorized play over the Internet, network play, or as part of content aggregation networks;
k. facilitate, create or maintain any unauthorized connection to the Software or Service, including without limitation, (i) any connection to any unauthorized server that emulates, or attempts to emulate, the Service; or (ii) any connection using programs or tools not expressly approved by Digital Extremes in writing in each instance;
l. create any other software or content that incorporates the Software or Service or any portion thereof;
m. sell, grant a security interest in or transfer reproductions of the Software to other parties in any way not expressly authorized herein, or rent, lease or license the Software to others; or
n. disclose any unused or pending features you may find in the Software, which are confidential trade secrets of DE.
3. COPYRIGHTS, TRADEMARKS AND PROPRIETARY RIGHTS
a. Warframe® and certain related names and logos are registered or unregistered trademarks, service marks and/or trade names of Digital Extremes. These and all other trademarks, service marks and trade names used in or in connection with the Software (the “Marks”) are proprietary rights owned by Digital Extremes or its licensors.
b. All rights and title in and to the Software, the Game, the Service, the Site, your Account and all content included therein (including, without limitation, Accounts, computer code, titles, objects, artifacts, characters, character names, locations, location names, stories, storylines, dialogue, catch phrases, artwork, graphics, structural or landscape designs, animations, sounds, musical compositions and recordings, audio-visual works, character likenesses, and methods of operation) are owned by Digital Extremes or its licensors. The Software may contain materials licensed by third parties, and the licensors of those materials may enforce their rights in the event of any violation of this Agreement. The Software and the Game and all content therein are protected by Canada and the United States and other international intellectual property laws. Digital Extremes and its licensors reserve all rights in connection with the Software and the Game, including, without limitation, the exclusive right to create derivative works there from, and you agree that you will not create any work of authorship based on the Game except as expressly permitted by Digital Extremes. You acknowledge and agree that you have no interest, monetary or otherwise, in any feature or content contained in the Game. You further acknowledge and agree that you shall have no ownership or other property interest in your Account, and you acknowledge and agree that all rights in and to the Account are and shall forever be owned by and inure to the benefit of Digital Extremes.
4. CONSENT TO MONITOR
5. PATCHES AND UPDATES
Digital Extremes may deploy or provide patches, updates and modifications to the Game that must be installed for you to continue to play the Game. Digital Extremes may update the Game remotely including without limitation the Game Client Software residing on your machine, without your knowledge, and you hereby grant to Digital Extremes your consent to deploy and apply such patches, updates and modifications.
6. DURATION OF ONLINE SERVICES
The Software is an online game that must be played over the Internet through the Service as provided by Digital Extremes. You understand and agree that the Service is provided by Digital Extremes at its discretion and may be terminated or otherwise discontinued by DE at any time for any reason or no reason.
This License Agreement is effective until terminated. You may terminate the License Agreement at any time by (i) permanently destroying all copies of the Game in your possession or control; (ii) removing the Software from your hard drive. Digital Extremes may terminate this Agreement at any time for any reason or no reason. Upon termination for any reason, all licenses granted herein shall immediately terminate and you must immediately and permanently destroy all copies of the Game in your possession and control and remove the Software from your hard drive.
8. WARRANTY DISCLAIMER
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE GAME AND ALL INFORMATION, CONTENT AND SERVICES CONTAINED THEREON ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. DIGITAL EXTREMES EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES OF TITLE OR NON-INFRINGEMENT OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES WHICH ARE INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE LAWS APPLICABLE TO THIS AGREEMENT. OUR GOODS COME WITH GUARANTEES THAT CANNOT BE EXCLUDED UNDER THE AUSTRALIAN CONSUMER LAW. AUSTRALIAN CUSTOMERS ARE ENTITLED TO A REPLACEMENT OR REFUND FOR A MAJOR FAILURE AND FOR COMPENSATION FOR ANY OTHER REASONABLY FORESEEABLE LOSS OR DAMAGE. AUSTRALIAN CUSTOMERS ARE ALSO ENTITLED TO HAVE THE GOODS REPAIRED OR REPLACED IF THE GOODS FAIL TO BE OF ACCEPTABLE QUALITY AND THE FAILURE DOES NOT AMOUNT TO A MAJOR FAILURE. USE OF THE GAME IS AT YOUR SOLE RISK.
NEITHER DIGITAL EXTREMES, DIGITAL EXTREMES' THIRD-PARTY PROVIDERS, NOR ANY PERSON OR ENTITY INVOLVED IN CREATING, PRODUCING OR DISTRIBUTING ANY CONTENT OR SERVICES CONTAINED IN THE GAME, NOR ANY OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS, MAKE ANY WARRANTY WHATSOEVER, INCLUDING, WITHOUT LIMITATION, THAT THE GAME WILL BE UNINTERRUPTED OR ERROR FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE GAME OR AS TO THE ACCURACY, RELIABILITY, QUALITY OR CONTENT OF ANY INFORMATION, SERVICE OR MERCHANDISE PROVIDED ON OR THROUGH THE GAME, INCLUDING, WITHOUT LIMITATION, ALL DIGITAL EXTREMES COMMUNICATION FEATURES.
9. LIMITATION OF LIABILITY
TO THE EXTENT PERMITTED BY LAW, DIGITAL EXTREMES SHALL NOT BE LIABLE IN ANY WAY FOR ANY LOSS OR DAMAGE OF ANY KIND ARISING OUT OF THE GAME OR ANY USE OF THE GAME, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR ANY AND ALL OTHER DAMAGES OR LOSSES. FURTHER, DIGITAL EXTREMES SHALL NOT BE LIABLE IN ANY WAY FOR ANY LOSS OR DAMAGE TO PLAYER CHARACTERS, VIRTUAL GOODS OR CURRENCY, ACCOUNTS, STATISTICS OR USER RANKS, OR PROFILE INFORMATION STORED BY THE GAME AND/OR THE SERVICE. DIGITAL EXTREMES SHALL NOT BE RESPONSIBLE FOR ANY INTERRUPTIONS OF SERVICE, INCLUDING, WITHOUT LIMITATION, ISP DISRUPTIONS, SOFTWARE OR HARDWARE FAILURES, OR ANY OTHER EVENT WHICH MAY RESULT IN A LOSS OF DATA OR DISRUPTION OF SERVICE. IN NO EVENT WILL DIGITAL EXTREMES BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES.
Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, the liability of Digital Extremes shall be limited to the fullest extent permitted by applicable law.
10. EQUITABLE REMEDIES
You hereby agree that Digital Extremes would be irreparably damaged if the terms of this Agreement were not specifically enforced, and therefore you agree that Digital Extremes shall be entitled, without bond or other security or proof of damages, to appropriate equitable remedies in any court of competent jurisdiction with respect to any breach of this Agreement, which equitable remedies shall be in addition to such other remedies as Digital Extremes may otherwise have available under applicable law. In the event any litigation is brought by either party in connection with this Agreement, the prevailing party in such litigation shall be entitled to recover from the other party all the costs, attorneys’ fees and other expenses incurred by such prevailing party in the litigation.
11. GOVERNING LAW; DISPUTE RESOLUTION
a. Negotiations - To expedite resolution and control the cost of any dispute, controversy or claim related to this License Agreement (“Dispute”), you and Digital Extremes agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least 30 days before initiating any arbitration or court proceeding. Such informal negotiations commence upon written notice from one person to the other. Digital Extremes will send its notice by email to you at the email address you have provided to create your Warframe account. You will send your notice to Digital Extremes Ltd. by submitting a Support Ticket through Customer Support at http://support.warframe.com or alternatively by mail to 250 York Street, Ste 100, London, Ontario, N6A 5P2, Canada.
b. Binding Arbitration - If you and Digital Extremes are unable to resolve a Dispute through informal negotiations, either you or DE may elect to have the Dispute (except those Disputes expressly excluded below) finally and exclusively resolved by binding arbitration. Any election to arbitrate by one party shall be final and binding on the other. YOU UNDERSTAND THAT ABSENT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the jurisdiction of Canadian courts. The arbitration may be conducted in person, through the submission of documents, by phone or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by a party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except as otherwise provided in this License Agreement, you and DE may litigate in court to compel arbitration, stay proceeding pending arbitration, or to confirm, modify, vacate or enter judgment on the award entered by the arbitrator.
c. Restrictions - You and Digital Extremes agree that any arbitration shall be limited to the Dispute between DE and you individually. To the full extent permitted by law, (1) no arbitration shall be joined with any other; (2) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (3) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.
d. Exceptions to Negotiations and Arbitration - You and Digital Extremes agree that the following Disputes are not subject to the above provisions concerning informal negotiations and binding arbitration: (1) any Disputes seeking to enforce or protect, or concerning the validity of, any of your or DE’s intellectual property rights; (2) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy or unauthorized use; and (3) any claim for injunctive relief.
For North & South American PlayStation™Network Users:
Purchase and use of items are subject to the Network Terms of Service and User Agreement. This online service has been sublicensed to you by Sony Interactive Entertainment America.
For European PlayStation™Network Users:
Any content purchased in an in-game store will be purchased from Sony Interactive Entertainment Network Europe Limited (“SIENE”) and be subject to PlayStation™Network Terms of Service and User Agreement which is available on the PlayStation™Store. Please check usage rights for each purchase as these may differ from item to item. Unless otherwise shown, content available in any in-game store has the same age rating as the game.
YOU HEREBY ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THE FOREGOING END USER LICENSE AGREEMENT AND AGREE THAT BY CLICKING “I AGREE” AND/OR INSTALLING THE SOFTWARE AND PLAYING THE GAME, YOU ARE ACKNOWLEDGING YOUR AGREEMENT TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT.