What is Platinum?

Platinum is the in-game currency of Warframe used to purchase various enhancements in the game, including, but not limited to, upgrades, boosts, weapons and Warframes. Although any player can purchase Platinum, Prime Access packages offer Platinum at dramatically reduced prices.

Do I need to buy Platinum to enjoy Warframe?

While buying Platinum may give you access to weapons, Warframes and other features faster than normal, nearly all content in Warframe can be earned over time for free. We do hope that you find the game entertaining enough to support our continued development efforts through purchases.

Can I trade Platinum?

In addition to allowing you to purchase goods from our in-game store, Platinum can also be traded to other players, usually in exchange for rare Mods or other hard to get items. While we encourage you to engage in trading with other players, be aware of the EULA and Terms of Service where re-selling Platinum through trading is strictly prohibited and can jeopardize your account status..

What is Prime Access?

Prime Access is a special bundle of heavily discounted Platinum, rare Prime gear, credit and experience boosters, and a Prime Warframe. You can find out more information on our Prime Access page, which includes pricing details and a complete FAQ.

Where do I get a copy of Warframe?

Warframe can be downloaded for PC straight from our website under the Game tab at the top of the page. All you need is to make an account and you’re all set to go! For a detailed explanation of Warframe’s basics (including button map for a keyboard or controller) be sure to visit our Quick Start Guide, or check out the forums to learn more about our wonderful community of space ninjas.

Playing Warframe on PS4™ and Xbox One is just as easy – download the game for free by visiting the PSN Store or Xbox Store respectively. You’ll still need to register for an account through our main page, but after that there’s nothing left to do but log in and start playing!

What are the PC system requirements for Warframe?

The minimum specs for Warframe are:

OS: Windows 7 64-Bit (32-bit not supported)
Processor: Intel Core 2 Duo e6400 or AMD Athlon x64 4000+ (~2.2Ghz dual core CPU)
Video: DirectX 10+ capable Graphics Card
Memory: 4 GB RAM
Storage: 50 GB available HD space
Internet: Broadband Internet Connection

Note: There is no Mac or Linux client currently available.

Can I still participate in Warframe’s Steam contests and giveaways if I don’t have Steam?

Access to any unique Warframe skins, Platinum bundles or contest prizes over Steam requires you to have a Steam account in order to be eligible. Any unique items you acquire for a unique platform will not transfer over to another platform including but not limited to Steam, Playstation 4, Xbox One, GamersFirst, etc.

How do I report a bug or problem with my account?

Any questions or concerns about an in-game issue should be brought to our official forums. PC, PS4™, and Xbox One related bugs should all be reported in their relevant sub-forum. We encourage players to visit the relevant platform Update & Build Notes sub-forum to keep track of the most recent Updates and Fixes to the game.
If you are having an issue with your account (i.e. Platinum purchases, goods missing from account, etc.), please submit a support ticket through our Warframe Support system so we can help.

I’m having connectivity issues, help!

If you’re having a hard time connecting to Warframe or are experiencing connectivity problems in game you may want to check your NAT settings. Strict NAT can cause quite a few issues when playing online games, and you can check our quick guide on UPnP for more information.

What’s the best planet to...

Woah, let me stop you right there! If you’re having a hard time finding a good mission to farm resources on, need some help locating Warframe parts, or just want to know a little more about a particular drop, you should check out our Wiki. Our Support Page is also a great source of information if you’re new to the game and aren’t sure how to access a feature (like disbanding a Clan).

For answers to our general community’s Frequently Asked Questions please be sure to check out our thread in the Rules and Guidelines forum for a series of up-to-date answers regarding Warframe’s updates, content and more.