Tenno, we're confident that we've solved the issue of accounts not receiving purchased Platinum and items.

As a token of our gratitude through this unusually long problem solving process -- we are gifting 2x the Platinum to all players who purchased Platinum during this period (from launch Sept 1 through Oct 30 at 9:30am EDT).

We truly appreciate your support of Warframe.

Fight on, Tenno!